Using RSS to stay updated on the KB

What

As a user of FileWave, you want to know when KB articles are created or updated. The KB has a built-in function called an RSS feed that can keep you updated on what has changed.

When/Why

An RSS feed is a format for delivering summaries of regularly changing web content. Subscribing to an RSS feed lets you stay informed of the latest content from sites you are interested in.

RSS is not designed to be read in a regular web browser. Specialized RSS newsreader programs can check RSS files every so often, and tell you what's new on a site. Your reader may be on a website, a browser extension, part of your email program, or a stand-alone program.

How

Build an RSS feed

Using the RSS feed builder, you can create customized RSS feeds to subscribe to changes within Confluence. Follow the steps below to build your feed, choosing the type of content and the time period you want to monitor.

To create a customized RSS feed:

  1. Click the help icon  at the top right of this page, then click Feed Builder

  2. Select the content types you want in your feed

  3. Pick one or more spaces from the list

  4. Click Advanced Options to set the following:

  • Feed Name – The default name is based on the name of your Confluence installation. For example, 'Extranet RSS Feed'.

  • With these labels – Enter one or more labels separated by spaces or commas. Confluence returns all content (of the selected types) that matches one or more of the labels. See the hint below about using labels to customize your feeds.

  • Exclude these spaces – Exclude specific spaces from those already selected.

  • Sorted by – Sort content by either the date or creation or the date they were last updated.

  • Limit to – Specify the number of items returned in your feed.

  • Within the last – Specify how old items returned can be.

  • Include content for pages – Specify whether the entire page is displayed in the feed.

  1. Click Create RSS Feed

  2. Drag or copy the link into your RSS reader

  • Separate feeds. Try building separate feeds, one for pages only and one that includes comments as well. This allows you to monitor only pages if you are short of time, and to read the comments when you have more time.

  • Labels to customize your feed. You can use the RSS feed builder to track updates to labeled pages and comments on those pages. Here is an idea for customizing your RSS feed by using your own personal label(s). This is useful if you want to track updates to specific pages or blog posts, and you do not want to deal with emails. You can use this method as an alternative to watching pages.

    • Build an RSS feed that returns pages, blog posts and comments labeled with a personal label, such as 'my:feed'.

    • Each time you want to 'watch' a page, just label it with 'my:feed'.

    • All updates and comments will automatically come through your RSS feed.

  • Removing an RSS feed: 

    There is no need to try to delete or remove an RSS feed built by the Confluence RSS feed builder.

    Explanation: The feeds generated by the RSS Feed Builder are dynamically generated via the parameters included in the feed URL (address). For example, take a look at the following feed URL:

    1 2 3 4 5 6 http://confluence.atlassian.com/createrssfeed.action?types=page&sort=modified&showContent=true...

    The above feed URL will generate a list of pages ('types=page'), sorted by the modification date and showing the page content. The feed is generated at the time when the URL is fetched and there is no RSS feed information stored on the database. For that reason, there is no need to remove anything.

 

Digging Deeper

The following are some popular RSS readers for various operating systems. 

Windows

Mac OS X

Multi-platform