ServiceNow integration

ServiceNow can be provided with device inventory information from FileWave to make the ServiceNow experience much more accurate and rewarding.  Previously, a ServiceNow portal app was required to supply this FileWave data, but as of version Orlando of ServiceNow that is no longer required, and the FileWave API can be used directly.  This guide, provided as a courtesy for a non-FileWave related system, will show you how to bring the information gathered by FileWave inventory into ServiceNow using the API.

Note that the previous FileWave application in the ServiceNow app portal has been discontinued in favor of this integration method.

Step-by-Step Guide