Note: You should update any bookmarks to point to https://kb.filewave.com We will be working on links from FW Central/Anywhere that still come to this Atlassian site over the next couple of releases and then phasing out this site entirely in Jan 2024.


Device Detail View -- Applications

What

The Applications tab in the Device Detail view gives you a list of applications installed on the particular endpoint.  The details provided differ by platform and type of enrollment.  The view is directly linkable via https://my.server.address/devices/<fw_device_id>/apps

When/Why

This view will gives us details on installed applications, which allows us to quickly look and see information such as what version of a particular application is installed.  Note that the data that shows on this tab is only as accurate up until the last time the device reported inventory.  Assume that you have a device that has been offline for 3 months in a desk drawer while you are rolling out a new version of Chrome.  This view for that device is going to show an old version, as we would expect.

How

We access the Applications tab just by clicking on the tab at the top of the view.  This view can be controlled by sorting and pinning columns.  The filtering option for this table makes it really easy to isolate records.

Certain enrollment types (like iOS BYOD enrollment) prevent the inventory of applications beyond the applications that are "managed".  That is, with those devices, you can only see what has been installed by FileWave.





Note: You should update any bookmarks to point to https://kb.filewave.com We will be working on links from FW Central/Anywhere that still come to this Atlassian site over the next couple of releases and then phasing out this site entirely in Jan 2024.