Note: You should update any bookmarks to point to https://kb.filewave.com We will be working on links from FW Central/Anywhere that still come to this Atlassian site over the next couple of releases and then phasing out this site entirely in Jan 2024.
Quick Start Guide for Chromebooks
 Configuring Google Chromebooks to Sync with FileWave |
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The following processes and steps will walk you through getting your FileWave server set up to manage Chromebooks. Current functionality will allow you to pull/query inventory data and utilize our location tracking feature in FileWave. Some steps can be skipped if certain accounts and projects were made beforehand.
If you are unsure whether or not you are able to use Chromebooks with FileWave, please click to see the resources below.
List of countries where Chrome OS Management licenses are sold directly by Google to end customers:
Go to https://eduproducts.withgoogle.com/ , click 'contact sales', and then look at the drop-down menu 'Country' - if the country is in the list, it's supported.Even if the country is not listed under the link above, a local google partner might be able to help :
https://www.google.com/a/partnersearch
Required Items
Google Domain
Admin rights within the Google Domain
At least one Chromebook
Chromebooks Enterprise enrolled
Pre-existing Google Organizational Unit structure (RECOMMENDED)
Running FileWave Server
Enough FileWave Chromebook licenses to cover every Chromebook in the Google OU
FileWave HTTPS Root Trusted Certificate
GCM Setup - Google Cloud Messaging (GCM/Firebase) Setup
Congratulations, you can now manage your Chromebooks with FileWave!
Troubleshooting
If for any reason you experience issues seeing your ChromeOS devices in FileWave or issues with reporting then see the notes in our Chrome Troubleshooting Guide