Note: You should update any bookmarks to point to https://kb.filewave.com We will be working on links from FW Central/Anywhere that still come to this Atlassian site over the next couple of releases and then phasing out this site entirely in Jan 2024.


What are "Server Messages" and why do I want them?

PROBLEM

Perhaps you have seen the option in Superprefs Editor or in Client Monitor about "Route server messages via boosters" and asked yourself what that was?

ENVIRONMENT

We know that when a client is talking to the FileWave server it does a check-in every so often (2min default). But how does it talk and what is said?

When we take a look at the Default TCP and UDP Port Usage for FileWave we see 20015 and 20017 (communications between client and server). There is also NATS ports that handle notifications for things like initiating a TeamViewer session.

 

RESOLUTION

Basically, server messages are the communications a client needs to work with the server. 

Below is a list of messages that could be sent via the publishing and routing services if this option is enabled.

  • Checkin

  • Fileset properties and status

  • Software updates

  • Lock / Unlock client

  • Kiosk categories and item info

 


Note: You should update any bookmarks to point to https://kb.filewave.com We will be working on links from FW Central/Anywhere that still come to this Atlassian site over the next couple of releases and then phasing out this site entirely in Jan 2024.