TeamViewer includes many different functions that make it superior to our earlier toolset (Observe Client) which was limited to Mac and Windows and was screen control only. The functions in TeamViewer vary by the operating system and are quite extensive. The following is a high-level overview of functionality per platform:
*TeamViewer QS Add-On supports Screen Control, but TeamViewer does not officially support Remote Control of Chrome OS devices. We have seen the use of the add-on work in some instances, but has not been reliable.
**Unattended Access requires FileWave 14.7+