This was the original email sent to customers who have Clever integration enabled:
If we haven’t spoken then I wanted to first introduce myself. I joined FileWave earlier this year to run Professional Services and Training. I wanted to reach out to you because you appear to be using Clever integration in FileWave to assign devices to students and teachers. Clever was originally only added to support Engage, but then started to be used by some customers to support Apple Classroom. In your case, you may be using it for that or you may have simply left it configured after Engage went away.
Clever integration is something that we will be discontinuing at the end of this calendar year, but there is a free alternative that has similar functionality and we want to help you migrate to it.
To meet the need of creating relationships of devices to individuals I wanted to let you know about our Apple School Manager (ASM) integration. ASM is free to use with Apple and supports SIS integration. By December 31st, 2021 we would like to help you with making the switch from Clever over to either CSV imports or ASM integration. After that date, Clever will no longer sync changes to your FileWave server so we recommend working with us as soon as you are able to so that you are not rushed.
I have created the Calendly link below for you to create a meeting with a Professional Services engineer to discuss the process and the migration. There will be no cost to you for either this meeting or the complementary 2 hours of support with the same engineer to work through the migration process. I encourage you to setup a meeting as soon as possible after you have reviewed the FAQ below. The FAQ will help you understand what help you may or may not need in this process.
To book this meeting click here: https://calendly.com/filewave-professional-services-us/clever-migration